Privacy Policy

Welcome to visisharp.com (“Website,” “we,” “our,” or “us”). Protecting your personal information is our top priority. This Privacy Policy explains how VisiSharp collects, uses, and safeguards your data when you visit or interact with our Website. By using this Website, you agree to the data practices outlined in this policy.

Purpose of This Privacy Policy

This document describes:

  • What personal and non-personal data we collect and how we collect it
  • How your information is stored, used, and shared
  • How long your data is retained
  • What rights you have to manage, update, or delete your personal information

VisiSharp is fully committed to privacy protection and transparency. We comply with the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.

1. GDPR Compliance

As the Data Controller, we ensure that all personal data is processed lawfully, fairly, and securely.

  • Data is shared only with trusted, GDPR-compliant third parties.
  • Personal information is securely stored and may be updated or deleted upon your request.
  • Any policy updates or changes are communicated to users in a timely manner.
  • A dedicated Data Protection Officer (DPO) monitors all privacy and compliance matters.

2. Information We Collect

We collect two primary types of information: Personal Data and General (Non-Identifiable) Data.

a. Personal Data
This includes identifiable details such as your name, email, phone number, billing address, and any other data submitted through forms, chat, or email communication. We use this information to:

  • Process orders and respond to customer inquiries
  • Provide updates, offers, and support related to VisiSharp products
  • Improve communication and ensure a better customer experience

b. General Information
This includes non-identifiable data such as browser type, IP address, device type, and browsing behavior. We use cookies and analytics tools (e.g., Google Analytics, Hotjar, Facebook Pixel) to help improve Website performance, monitor engagement, and personalize user experience.

3. Data Protection and Retention

We use advanced encryption, firewalls, and restricted access to protect your personal information. Data is stored only for as long as necessary to fulfill business or legal obligations. Once no longer needed, it is securely deleted or anonymized.

4. Your Privacy Rights

You have full control over your personal data. You may:

  • Request access, correction, or deletion of your information
  • Opt out of marketing communications at any time
  • Request data portability or limitation of processing

To exercise these rights, contact our Data Protection Officer at:
📧 support@visisharp.us

We comply with both GDPR and CCPA requirements to ensure your rights are protected globally.

5. Policy Updates

We may periodically update this Privacy Policy to reflect legal, technical, or operational changes. Updates will be posted on this page and continued use of the Website after changes constitutes acceptance of the revised policy.

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